L.A.S.R worked fine last time I used it now the Laptop's on board camera and Logitech C270 are recognised in L.A.S.R and work outside but there is no picture in L.A.S.R. When you go to shoot it just calibrates forever. I have updated windows and re-installed the Logitech software. What next?
I am having the exact same problem. Worked great, now all of a sudden not working. I pulled up the windows camera package and I can see through the camera just fine using it. However, the camera view is not working in the software. This just happened.
Perhaps a recent windows 10 update not compatable with the software?
Again, there is no camera view. There is a big "watermark" target in teh background. My target selections loaded fine, just no camera view.
That pretty much confirms that AVG is the problem. It also appears turning it off might not be enough to remedy the issue, you may need to uninstall. If you are a paying AVG customer, I would encourage you to contact them about the issue.
I am posting a whitelist request to AVG - I encourage others to do the same. However, to the vendor. It says on their site:
For Software Vendors
In case you are a software vendor and you want to prevent your software from being falsely detected, please apply for the “Whitelisting service account” by choosing "Application Whitelisting" item from the form below.
In case anyone is wondering, I am able to confirm that LASR does not work with AVG. However, I can also confirm, that it is not working with AVAST, which I loaded since I need to have protection. So, it seems there may be a bigger issue in play here. Does LASR work with any anti-virus excluding McAfee and Norton, which I will not inflict on my system?
Anti-Virus seems to be the issue, but I can confoirm it is not limited to AVG.
To be honest, you need to be asking AVG/Avast this question. They changed something that affects program's abilities to utilize a webcam, even when "protection" is supposedly disabled. Meanwhile, we changed nothing.
Thanks for the members who figured out the antivirus software is stopping LASR from working. The LASR software was working on my PC on Friday, May 5, 2017 at about 9PM DST. According to AVAST, the AVAST software was updated on May 6, 2017 at about 3:39AM. I tried to use the LASR software on Saturday May 6, 2017 at 3PM DST and had the same issue : no video. I uninstalled AVAST on May 6, 2017 at 4PM DST and now the LASR software functions. When/if the apparent problem with AVAST gets fixed , please post a reply on this forum.
EDIT : May 9, 2017 Good news !
AVAST updated their software to progam version 17.4.2294 ( build 17.4.3482.0) and the LASR software works when AVAST is active.